Effective Date: January 1, 2025
Last Updated: January 1, 2025
Privacy Policy
1. Introduction
Mainra Games ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications and games (collectively, "Apps").
2. Information We May Collect
2.1 Information Collected Automatically
Depending on the specific game or app, we may automatically collect:
- Device Information: Device model, operating system version, unique device identifiers, mobile network information
- Usage Data: App interactions, game progress, features used, session duration, crash reports
- Technical Data: IP address, browser type, time zone settings, device settings
- Location Data: Approximate location based on IP address (not precise geolocation unless explicitly requested)
2.2 Information You Provide
We may collect information you voluntarily provide:
- Account Information: Username, email address (if account creation is required)
- Communications: Messages sent through in-app support or contact forms
- User-Generated Content: Game statistics, achievements, custom content
2.3 Data Collection for Different Game Types
Offline Games: For games that function entirely offline, we may only collect basic analytics data to improve app performance and user experience.
Online Games: For games with online features, we may collect additional data including multiplayer interactions, social features usage, and server communication logs.
3. How We Use Your Information
We use collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our Apps
- Game Functionality: To enable game features, save progress, and provide personalized experiences
- Analytics: To understand user behavior and improve our products
- Technical Support: To provide customer support and troubleshoot issues
- Security: To detect, prevent, and address technical issues and protect against harmful activities
- Legal Compliance: To comply with applicable laws and regulations
4. Third-Party Services
Our Apps may integrate with third-party services that have their own privacy policies:
4.1 Analytics and Crash Reporting
- Google Analytics for Firebase: For usage analytics and app performance monitoring
- Crashlytics: For crash reporting and app stability improvement
4.2 Advertising (if applicable)
- Google AdMob: For displaying advertisements in free versions of our games
- Unity Ads: Alternative advertising platform for some games
4.3 Game Development Platforms
- Unity Technologies: Game engine analytics and performance data
- Google Play Games Services: For achievements, leaderboards, and social features
4.4 Third-Party Privacy Policies
We encourage you to review the privacy policies of these third-party services:
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who help us operate our Apps
- Legal Requirements: When required by law, legal process, or government request
- Safety and Security: To protect the rights, property, or safety of our users or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Aggregated Data: Anonymized, aggregated data for research and analytics purposes
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your game progress
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Improve our services through analytics
We will delete or anonymize your personal information when it is no longer needed for these purposes.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and transmission protocols
8. Your Rights and Choices
8.1 Access and Control
Depending on your location and applicable laws, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your personal information in a portable format
- Restriction: Request restriction of processing of your personal information
- Objection: Object to processing of your personal information
8.2 Opt-Out Options
- Analytics: You can limit analytics data collection through your device settings
- Advertising: You can opt out of personalized advertising through device settings or ad preference controls
- Push Notifications: You can disable push notifications through your device settings
9. Children's Privacy
Our Apps are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our systems.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for your personal information.
11. Cookies and Similar Technologies
Our Apps may use cookies, local storage, and similar technologies to:
- Store game preferences and settings
- Remember user choices and game progress
- Analyze app usage and performance
- Provide personalized content and advertisements
You can manage these technologies through your device settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users of significant changes through in-app notifications or other appropriate means
- Provide the updated policy within our Apps
Your continued use of our Apps after any changes constitutes your acceptance of the updated Privacy Policy.
13. Regional Privacy Rights
13.1 European Union (GDPR)
If you are located in the EU, you have additional rights under the General Data Protection Regulation, including the right to withdraw consent and lodge a complaint with supervisory authorities.
13.2 California (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know about personal information collection and the right to delete personal information.
13.3 Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where our Apps are available.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@mainragames.com
- Support Email: mainragames@gmail.com
- Address: Jl. Teknologi No. 123, Jakarta, Indonesia
- Response Time: We aim to respond to privacy-related inquiries within 30 days
15. Consent
By downloading, installing, or using our Apps, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Apps.
Note: This Privacy Policy is designed to be comprehensive and cover various types of games and data collection practices. Specific games may not collect all types of data mentioned in this policy. For questions about data collection in specific apps, please contact us directly.